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Adult and Family Services Division
Address:
2100 Campus Drive SE
Suite 200
Rochester, MN 55904
Map
Phone:
507 328-6400
Fax:
507 328-6297
Email:
Hours:
8 a.m. - 5 p.m.
Monday - Friday

Adult Protection

 
 

 

Reporting 
To make a vulnerable adult (VA) report, call  507 328-6400. On weekends, holidays, or after hours call 507 281-6248 and ask for the crisis worker.
 

Anyone can make a report concerning the safety of an adult. This can be done by phone, mail or in person.
 

Please do not submit any reports involving abuse or maltreatment of an adult to Community Services through the Olmsted County web site.  
  • E-mailed information cannot be made totally secure from unauthorized persons who use the internet.
  • As a result, Olmsted County cannot insure the confidentiality of any information submitted in this manner as required by Minnesota law and Olmsted County waives all liability for unauthorized use or distribution of any information submitted in this manner. 
  • Please submit any reports involving abuse or maltreatment of an adult only to adult protection intake workers in the Community Services department by phone, by mail or orally in person. Your cooperation with this request is appreciated.
Investigating
Staff from the State of Minnesota or County investigate cases of suspected maltreatment and make a determination on whether the alleged abuse was substantiated, inconclusive, unsubstantiated or false. Other referrals can be made to regulatory bodies or licensing boards.

Protecting
Staff provide on-going case management and protective services to vulnerable adults. Adult protection for vulnerable adults can be provided regardless of whether maltreatment is determined. If there is an investigation, protective services are typically provided concurrently. Protective services, or case management, can include helping clients with: housing, seeking appropriate medical care, applying for governmental and private programs, obtaining daily needs such as food and clothing, and linking with appropriate services to support the vulnerable adult in their residence. It can also involve filing for special or general guardianship or conservatorship, getting medical evaluations, removing the victim from an abusive situation or requesting the alleged perpetrator not have contact with the alleged victim.

Adult protection staff are available for giving presentations on VA issues and maltreatment. 

 

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Olmsted County provides secure email boxes for members of the public to submit emails about confidential issues including, but not limited to, child and adult protection reports, criminal activity and public health concerns. Please use these secure email boxes for these types of issues. Olmsted County disclaims all liability for unauthorized use and dissemination of confidential information if members of the public submit emails about confidential issues using the regular unsecured county departmental email boxes.
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