 Topic Selection |
|
|
Mailing address:
Olmsted County
Government Center
151 4th Street SE
Rochester, MN 55904-3710
|
|
| Information Technology Solutions |
 |
 Information Technology Solutions (ITS)
Our mission...
Partnering with our customers to provide dynamic IT solutions
Our values...
-
Innovation
-
Teamwork
-
Service
-
Communication
Olmsted County ITS continues "Top 10" tradition with Digital Counties Survey
Olmsted County has once again shown that we are innovative and resourceful in delivering digital services to our citizens, even in a tough economical year. In a survey sponsored by both the National Association of Counties (NACo) and eRepublic's Center for Digital Governmment, we placed eighth nationally in the population category of less than 150,000.
"Across America counties continue working to balance their local priorities with new responsibilities passed to them from the federal and state governments" said NACo Executive Director Larry E. Naake. "The Digital Counties Survey identifies the very best examples of how counties are aligning technology to support strategic priorities and create crucial operational and administrative efficiencies."
Press Release - The Digital Counties Survey is conducted in partnership with the National Association of Counties (NACo) annually in the spring: March - April.
Below is the ranking of top ten digital counties in the population category less than 150,000.
Less than 150,000 population
1st: Charles County, Md.
2nd: Nevada County, Calif.
3rd: Franklin County, Va.
4th: Skagit County, Wash.
5th: County of Albemarle, Va.
6th: Martin County, Fla.
7th: Columbia County, Ga.
8th: Olmsted County, Minn.
9th: Napa County, Calif.
10th: Bay County, Mich.
Our 2010 M4R Annual Report to the Board of Commissioners - 278KB PDF
Our 2009 Annual Report - 341KB PDF
Our 2008 Annual Report - 904KB PDF
Download Adobe Reader
The purpose of Information Technology Solutions is:
To support the goals and objectives of Olmsted County by providing services that encourage optimal use of information resources. We do this by providing:
1. Customer Service and Support
2. Technical Consulting and Support
3. Data Security and Network Security
4. Reliable, Responsive Voice/Data/Video/Wireless Environment
5. Information Technology (IT) Application Services
6. Stability and Standards in the IT Environment
Staff in the Olmsted County Information Technology Solutions provides the following services:
• Customer Support: Provide services and support to customers in the areas of Help Desk, IT Applications, Telecommunications, PC Workstations, Data Center Processing, Imaging, Data Entry, and Email.
• Application Services and Support: Design, program, install, implement, enhance, select, customize, integrate, maintain, and/or support business application software.
• Production Application Processing: Make sure that equipment is available to do online processing. Process batch applications on time.
• Processor and Networking Environment Support: Ensure Processors (iSeries mid-range, PC servers, and PC workstations) and the network (cabling, network equipment, and telecommunications hardware) are optimized and available to users to accomplish their automated job functions.
|
|
|
Official Olmsted County Website
Location:
County Departments > Information Technology Solutions