The Common Entry Point (CEP) is available 24 hours per day to receive reports of vulnerable adult maltreatment. The CEP assesses these reports and sends them to the appropriate lead investigative agency (County, Law Enforcement, Office of Health and Facility Complaints or the Department of Human Services).
Anyone can make a report concerning the safety of a vulnerable adult. To make a vulnerable adult report, please call the Minnesota Adult Abuse Reporting Center (MAARC) at 1-844-880-1574. MAARC will provide the report information to Olmsted County Adult Protection for those situations in which Olmsted County is the lead investigative agency.
If you are a mandated reporter, you may use the online reporting tool at www.mn.gov/dhs/reportadultabuse/.
Information that is helpful when you report, but not required:
- The name and address of the vulnerable adult
- The name and address of the person causing the maltreatment
- The date and time of the alleged maltreatment
- Details of what happened, when, where and how
- Is the vulnerable adult still at risk
Maltreatment of a Vulnerable Adult is:
Abuse: (MN Statute 626.5572, subd. 2 [a] and subd. 2[c])
- Physical or Emotional: conduct, intended or not, that produces physical or emotional pain or injury
- Verbal: words or gestures that threaten, harass, disparage or humiliate
- Sexual: violation of criminal sexual conduct or sexual contact between facility staff and a resident or client of that facility
Neglect: (MN Statute 626.5572, subd. 17).
- Refusal, failure or omission of a caregiver that results in the deprivation of essential services or supports to obtain and maintain the mental, emotional, and physical health of the vulnerable adult.
Self Neglect: (MN Statute 626.5572, subd. 17).
(MN Statute 626.5572, subd. 17).
- Act or omission by a vulnerable adult that could result in the deprivation of essential services or supports necessary to obtain or maintain health, safety, or comfort.
Financial Exploitation: (MN Statute 626.5572, subd. 9)
- The use of a vulnerable adult’s person or property for another person’s profit or advantage, or the breach of a fiduciary relationship, such as a power of attorney, conservatorship, or representative payee.
For more information, go to www.mn.gov/dhs/adult-protection/.