Social Services Fees

Clients have the following options in dealing with their debt to the county:

Complete a county Service Fee Determination application which upon processing may allow for part or all of their fee(s) to be waived due to the determined ability to pay. If you complete the on-line application, please print the application, sign it, and mail to:
Community Services Finance Department
2117 Campus Drive SE - Suite 200
Rochester, MN 55904
Phone: 507 328-6461
Submit an Economic Hardship Request due to current conditions.
Pay the balance due in full.
Make arrangements to make reasonable monthly payments.
Payments can be made utilizing:
- Cash
- Regular Check
- Electronic Check
- Money Order
- Credit Card for most fee categories

The county is not limited to only these actions but may take the following actions to collect the amount owed:

Place an intercept on state refunds until the debt is paid in full.
Add an administrative fee to the past due accounts.
Place account with an outside collection agency.

Community Services Finance also collects on state benefit overpayments and processes medical assistance recoveries. The following are some of the main attributes of these debts.

The County Service Fee Determination and Hardship Request application do not apply to these debts.
Credit card payments are not accepted on these debts but the client may be able to utilize funds in their Electronic Benefit Transfer (EBT) card to make a payment.
Administrative fees are not placed on these accounts nor are they placed with an outside collection agency.
In some cases and under certain circumstances, a client may be able to compromise their debt within 90 days which is a process that forgives part of the debt in exchange for a prompt payment of the reduced amount due.

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